New York EBT Enrollment and Balance - NY SNAP EBT (2023)

If you're receiving New York SNAP benefits and have an EBT card, there are multiple ways to receive your card balance. In this post, we explain in detail the three ways you can check your EBT balance in New York.

The Food Stamp Program, or SNAP, is a federally funded program administered by the New York State Office of Temporary Assistance and Disability (OTDA) for the United States Department of Agriculture.

The goal of the program is to provide individuals and families with eligible incomes with a higher level of nutrition by improving their ability to afford healthy food.

If you are eligible for New York SNAP, your benefits will be deposited electronically into an Electronic Benefits Transfer (EBT) or Common Benefits Identification Card (CBIC).

ForRead below for instructions on checking your New York EBT card balance.

This New York EBT Balance post covers:

  • What is the New York EBT card?
  • How to check your EBT balance in New York
  • New Yorker EBT Phone Number
  • New York EBT Frequently Asked Questions

New York EBT Enrollment and Balance - NY SNAP EBT (1)

What is the New York EBT card?

as soon as you areapproved forNew York SNAP or Cash Benefits (Temporary Assistance) will issue an EBT card, also known as a Common Benefits Identification Card (CBIC).

The EBT card looks like a debit card.

You use your New York EBT card to purchase groceries and other items with your cash benefits at participating stores and other locations.

To find out when New York SNAP or cash benefits will be credited to your EBT card, see the FAQ below.

New York EBT Enrollment and Balance - NY SNAP EBT (2)

How to check your EBT balance in New York

How to check your New York EBT card balance.

Option 1 - Check your most recent receipt

The first and easiest option is to check your recent New York EBT card transaction receipt.

This is the quickest way to find the current balance on your New York EBT card.

Once you've found your most recent receipt, your card balance will appear at the bottom of your grocery or ATM receipt if you're also receiving cash benefits.

You should make it a habit to keep your EBT receipt up-to-date so you can always quickly check your account balance before making a purchase.

Option 2: Login to New York EBT card account

The second way to check your New York EBT card balance is online via the ConnectEBT website.

To sign up,, then enter your USSR ID and password as shown below.

After logging in, you can view your current balance and transaction history.

If you don't have a ConnectEBT account, you can create oneHere, in the section "To create a new user ID and password:"

However, if you have forgotten your ConnectEBT user ID or password, you can do the following:

To retrieve your user ID or reset your password,

Then locate the section of the page titled "If you forgot your password or user ID and want more information about your program:"

Follow the prompts to reset your password or retrieve your user ID.

New York EBT Enrollment and Balance - NY SNAP EBT (3)

Option 3: Check your EBT balance in New York by phone

Finally, you can check your New York EBT card balance over the phone.

Call the New York EBT customer service number (1-888-328-6399) on the back of your card.

The customer support hotline is available 24 hours a day, 7 days a week.

When you call, enter your sixteen (16) digit EBT card number and you will hear your current New York Cash or SNAP balance.

How to Check Your EBT Balance in New York (Video)

Watch our video on 3 ways to check your EBT balance in New York.

New Yorker EBT Phone Number

Here you areNumber to call if attempting to contact the New York Food Stamp EBTCustomer service:

You can call the customer service number 24/7.

You can call the New York EBT phone number at:

  • Check your SNAP or Cashier account balance information.
  • Listen to your last ten transactions.
  • Request a 2-month paper statement of your account history.
  • Submit a claim if you suspect a transaction error has occurred.
  • Change your PIN.
  • Report damaged, lost or stolen cards and request that a replacement card be sent.

New York EBT Frequently Asked Questions (FAQs)

Here are the most frequently asked questions about the New York EBT card:

How do I replace a lost or stolen New York EBT card?

To replace a lost or stolen New York EBT card:

First, if you suspect you know the following:

  • your New York EBT card or card number has been lost or stolen;
  • That someone not authorized by you has gained access to your EBT card or card number and PIN;
  • Ö,That someone has obtained information about your identity that could lead to your benefits being stolen.

If any of the above apply, follow these three (3) steps:

Step 1

First, you must immediately contact EBT Customer Service (1-888-328-6399) to report the loss or theft of your EBT card.

You can only protect yourself against possible theft of benefits if you contact EBT customer service beforehand to deactivate your EBT card.

When you call, EBT customer service deactivates your card so that no one can use it.

You can also request a new replacement card to be sent at this time.

step 2

Please contact your local SNAP representative to report the issue and request an EBT ARU PIN Restriction.

This is a process your SNAP office can use to prevent you from changing your PIN over the phone via EBT.
Customer Service Telephone or through the Cardholder Account website on the Internet.

Once this process is complete, any PIN change must be made by you card in hand at the branch or local call centre.

In addition, this restriction can also be lifted by the agency employee at your request.

step 3

If you did not request a replacement card when you called EBT Customer Service to report your card lost, stolen or damaged,
Contact your SNAP social worker and ask for one.

In addition, it is recommended that you select a new PIN for your new card at a SNAP office or service center.

How do I register with SNAP New York?

How you apply depends on whether you live in GermanyNew YorkÖNorte.

How to apply for New York City residents:

First, you can apply online for the ACCESS HRA.Click hereto be taken there.

You can also call the SNAP Information Line at 718-557-1399 to receive an application in the mail.

You can also pick up an application at an NYCSNAP Center.

You can also print an application and drop it off at a SNAP center.Click hereto download an application.

Once you have completed your application, you can fax it to 917-639-1111.

For all other New York State residents:

In line:

You can apply online for NY SNAP


Additionally, you can apply in person at your local Department of Social Services and SNAP Center locations.

You can find a list of social welfare offices in your area atClick here.


You can also print out the SNAP application and mail or fax it to your local welfare office.

Click hereto download an application.

Once you have signed up, a social worker will schedule your phone interview.

You may be asked to provide the following:

  • proof of identity
  • citizenship or immigration status
  • Social security numbers for those seeking help
  • proof of family income.

What can you buy with New York EBT?

According to United States Department of Agriculture guidelines (USDA), which administers the Food Stamp/SNAP program, here is the list of items you can purchase with your EBT card.

What you can buy with the EBT card:

Household foods to eat, such as:

  • bread and cereals;
  • Fruits and vegetables;
  • meat, fish and poultry; It is
  • Dairy products.
  • Seeds and plants that produce food for the home.

What you CANNOT buy with the EBT Card:

  • Beer, wine, spirits, cigarettes or tobacco
    All items other than groceries such as
  • animal feed
  • soaps, paper products
  • household items
  • vitamins and medicines
  • Food consumed in the store.
  • Hot meals

When will I receive my New York SNAP benefits?

This is the payment schedule for New York SNAP benefits based on the last digit of your case number:

New York

All counties except NYC
If your case number ends inWinnings are deposited in the
0 or 11st day of the month
22 of the month
33 of the month
44 of the month
55th of the month
66th day of the month
77th of the month
88 of the month
99 of the month

residents of New York City

NYC Benefits For food stamp recipients in New York, food stamps are deposited on 13 separate days (excluding Saturdays, Sundays and holidays) during the first two weeks of each month.

The actual dates change by one month.

The city publishes a semi-annual plan with exact availability dates.

VisitThis pageto see the current schedule. This is also based on the last digit of the case number. Find the number in the first column of the table. This row lists the monthly payment dates for your benefits over the six month period. SNAP deposits are made during Cycle A of each month.

New York EBT Card Customer Service Telephone Number


You can call this toll-free number 24 hours a day, 7 days a week.

We hope this New York EBT Account Balance and Login Post has been helpful.

If you have additional questions or need help applying for the New York SNAP or EBT card, let us know in the comments section below.

also b.Also check out our other articles on NY SNAP and EBT including:
New York EBT filing dates for 2021
Get free admission with the NY EBT card
New York EBT card discounts for 2022
New York P-EBT Benefits for Summer 2021
P-EBT extension to NY for the 2020/2021 academic year
How much will I receive in New York EBT benefits??


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